Individual Health Services

Welcome to the Individual Health Insurance Department at Kerr-Boswell. Are you self-employed? Leaving a group plan? Ending COBRA coverage? Need dependent coverage or Medicare supplement? Kerr-Boswell has a variety of plans and carriers to help you find the coverage you need at a price you can afford.

Services that we offer include:

Personal Evaluation: We at Kerr-Boswell/Tri-Cities are able to assist you in choosing a personal benefit plan that meets your family needs and budget.

Assistance: A servicing agent helps you with any claim problems you may be experiencing. As your plan remains in place for a number of years, servicing issues do decline as you become more familiar with the program and benefits. Even with familiarity and internal help, we are called upon many times during the year to help with a variety of issues including out-of-network exceptions, balancing billing issues and claims issues. It is our duty to resolve these problems. We are very happy to report that in the vast majority of cases in which we are involved, the resolution has been to the satisfaction of the member.

Understanding Your Benefits: When changing plans, working with providers and helping you understand your new program is the key to success. No network or benefit plan will completely match a plan that is being replaced. We work with you to insure as smooth a transition as possible.

Knowledge: We believe that the most compelling reason to allow Kerr-Boswell to act as your representative is "knowledge". We know the companies that have local networks and those that are national in scope. We know the companies that are "niche" marketers and those that will take more risk for our clients. In insurance, size does matter! With the large number of personal health policies Kerr-Boswell has with various insurance companies, they do listen to our requests and we can put this power to work for you.